Saleoid vs HubSpot CRM: Which Is Better for Small Businesses?

If you run a small business, you’re probably choosing between 2 very different CRM experiences:

• HubSpot: powerful, well-known, and packed with features, but many users feel the costs and complexity rise quickly as they grow.
• Saleoid: a modular setup where you start small and add only what you need, so you’re not forced into expensive bundles.

This review-style comparison is written for people who want a CRM for small business that stays simple, affordable, and actually usable day-to-day.

We’ll use the most common real-world complaints about HubSpot and show where and how Saleoid is positioned as a practical HubSpot alternative.

But here is our quick verdict:

Choose HubSpot if you want a mature ecosystem, deep features across marketing, sales and service. Also, if you’re comfortable budgeting for premium plans and add-ons as you scale. 

Choose Saleoid if you want a small business CRM that starts lean, keeps costs predictable, and lets you build your CRM like a menu. Pay for what you want and add more when needed. 

Why small businesses often get frustrated with HubSpot

HubSpot is popular for a reason. But the complaints you shared are real themes you’ll find across review platforms and user feedback:

1. Costs don’t stay “small business friendly” for long

HubSpot’s free entry point is attractive, but many teams hit paywalls when they need automation, advanced reporting, or scale. Users frequently mention the price rising as requirements grow. A specific example: Sales Hub paid tiers are seat-based, and certain tiers include one-time onboarding fees depending on plan level.

2. “We got upgraded and now we’re stuck paying until renewal”

A less obvious cost trigger is contact-based billing, especially on Marketing Hub. HubSpot explains that when your marketing contacts push you into a higher tier:

• The upgrade can take effect immediately, and
• You can be billed at the higher tier until renewal, even if the contact count later drops. 

For a small business, that can feel like a surprise cost jump, especially if you’re importing lists or running campaigns.

3. Essential features can sit behind expensive tiers

If your sales team needs automation and reporting depth, users often say they end up upgrading sooner than expected. That’s a common point in G2“dislikes” too, which says capabilities may require “an expensive plan.” 

4. Learning curve for teams that just want to sell

HubSpot can be clean and polished, but users still mention the learning curve, especially around CRM concepts, workflows, and reporting.  For a small team, the real cost is the time spent learning, configuring, and maintaining.

Where Saleoid positions itself differently

Saleoid’s pitch is straightforward: start cheap, stay flexible, and don’t pay for bundles you don’t need.

• Saleoid’s pricing pages describe a “custom plan” that starts at $5/month (with longer billing terms) and is built around paying for only the apps/features you choose. 
• Saleoid also markets “20+ apps” and a modular approach where you customize as you grow. 

So the comparison becomes less about “who has more features?” and more about – 

Which CRM helps a small business stay organized without getting priced out?

Feature Comparison: Saleoid vs HubSpot for Small Businesses

When choosing a CRM for small business, features matter but only if they are accessible, affordable, and usable.

Many platforms advertise long feature lists, but small teams often discover that important tools are locked behind expensive plans or require multiple subscriptions.

The table below shows how Saleoid and HubSpot compare in terms of core business functionality.

On paper, both platforms offer strong functionality. The difference is how accessible these features are for small businesses. With HubSpot, many of these tools are spread across different “hubs” and pricing tiers. A business may need:

• Sales Hub for pipelines
• Marketing Hub for automation
• Service Hub for support
• Additional add-ons for billing or advanced workflows

This increases the overall CRM tool stack cost and makes budgeting harder.

With Saleoid, these functions are designed to work inside one modular system. Sales, marketing, billing, projects, and client management are available as apps that can be activated when needed. This reduces the need for external tools and expensive upgrades.

The “hidden cost” checklist: HubSpot pain points vs Saleoid approach

Below, we’ve discussed how your “negative review themes” typically show up in real life, and what the Saleoid approach is trying to solve.

1. Rapid cost increases as you scale

What small businesses experience with HubSpot: You start with the basics. Then you need automation. Then reporting. Then more seats. Then marketing contact tiers rise. And suddenly, the monthly spend doesn’t feel like “small business” anymore. How Saleoid tries to solve it: Saleoid’s model is “build your own CRM” with a low starting plan, adding apps/modules as needed.

2. Paying for bundles you don’t use

HubSpot reality for many teams: A lot of capability is spread across hubs and tiers. You may end up paying for a tier to unlock one or two needed features. 

Saleoid angle: Modular! You don’t have to “buy the whole package” to get started. 

3. Contact billing surprises

HubSpot reality: HubSpot’s own documentation states you can be bumped into a higher marketing contact tier and billed at that tier until renewal (no mid-term downgrade). 

Small teams import lists, run experiments, and often don’t have time to micromanage contact status. One mistake can affect the cost for months.Saleoid’s positioning: Because it pushes modular pricing (pay for features/apps), the messaging is designed to avoid these “surprise jumps.” 

4. Mandatory onboarding fees/implementation costs

HubSpot reality: HubSpot’s own tier guidance content references onboarding fees for certain plans (for example, Sales Hub Professional onboarding fee details are described in HubSpot’s pricing guide content). 

Saleoid angle: Saleoid highlights low entry pricing and a custom plan approach, which typically appeals to teams trying to avoid high initial commitments. 

Pricing and Cost Structure Comparison

Instead of quoting every number (they change), here’s a practical way to compare costs:

HubSpot cost drivers (common in small business setups)

• Seats/users (Sales Hub tiers are seat-based) 
• Onboarding fees on certain tiers 
• Marketing contact tiers that can lock in higher billing until renewal 
• Feature paywalls (automation/reporting depth often requires higher plans) 

Saleoid cost drivers (based on how it presents pricing)

• Start with a low base “custom plan” and add apps/features as needed 
• Different billing terms (monthly/yearly/2-year) affect the effective starting price 

Pricing Structure Overview

Saleoid’s Pricing Model

Saleoid follows a simple structure:

• $5/month (2-year plan)
• $9/month (yearly plan)
• $15/month (monthly plan)

You start with the core CRM and add apps as your business grows. This makes it easier to control spending and avoids paying for tools you don’t use.

HubSpot’s Cost Reality for Small Teams

HubSpot’s free tools are helpful at the start. But most growing teams quickly need:

• Automation
• Advanced reporting
• Better integrations
• Larger contact limits

These usually require upgrades and sometimes onboarding fees.

Over time, many small businesses report that their CRM becomes one of their highest recurring software expenses.

How Saleoid’s Feature Set Solves Common HubSpot Complaints for Small Businesses

When small businesses start comparing CRM platforms, the goal is rarely to find the “most advanced” system. Most founders are simply looking for a CRM for small business that is affordable, easy to use, and reliable in daily operations.

Many companies choose HubSpot expecting simplicity, but over time, common issues begin to appear. Rising costs, locked features, and increasing complexity often become barriers to growth. This is why many business owners actively search for a practical HubSpot alternative.

Saleoid’s feature structure is designed to address these exact concerns.

1. Solving the Problem of Paying for Unused Features

One of the most frequent complaints in any CRM comparison involving HubSpot is paying for bundled plans that include tools a business does not use.

With HubSpot, small teams often upgrade to access one required feature and end up paying for multiple others that remain unused. This leads to higher monthly expenses without proportional value.

Saleoid follows a modular model. Businesses can activate only the features they need, such as sales CRM, email marketing, invoicing, or appointment scheduling. This allows teams to build a customized CRM for small businesses without wasting money on unnecessary tools.

2. Reducing Dependency on Multiple Third-Party Tools

Many HubSpot users still rely on additional software for billing, document storage, project management, and subscriptions. This creates software overload and increases operational complexity.

Saleoid integrates these functions within one platform:

• Invoicing and Billing
• Subscription Management
• Document Management
• Project Management
• Estimates and Pricing

By offering these tools in one system, Saleoid reduces the need for external applications. This improves CRM workflow efficiency and makes it easier for small teams to manage daily operations.

3. Preventing Unexpected Cost Increases

Another major concern for small businesses using HubSpot is unpredictable pricing. Costs often rise due to contact limits, required upgrades, and onboarding fees.

This makes long-term budgeting difficult, especially for growing teams.

Saleoid’s pricing focuses on feature usage rather than aggressive tier upgrades. Businesses start with a low base plan and add apps as required. This model helps maintain financial control and makes Saleoid a strong candidate for those looking for the best HubSpot alternative CRM.

4. Simplifying Setup and Daily Usage

HubSpot offers a wide range of tools, but many users report that setting up pipelines, automation, and reporting can take time and technical effort. For small businesses without dedicated CRM specialists, this can slow adoption.

Saleoid is designed to be easier to configure and use. Features such as sales pipeline management, meeting scheduling, email campaigns, and lead tracking are structured to work together from the start.

This reduces training time and improves team adoption, making it a practical sales CRM for small teams.

5. Improving Lead and Customer Management

Effective lead and customer tracking is essential for any CRM for small business.

HubSpot users sometimes struggle with scattered data across different hubs and tools. Important customer history may not always be visible in one place.

Saleoid centralizes customer information, engagement history, documents, and communication within one system. Tools like AI chatbot, form builder, and landing page builder also support lead generation and nurturing inside the same platform.

This integrated approach helps teams maintain better relationships and close deals more efficiently.

6. Supporting Business Growth Without Forcing Upgrades

As businesses grow, CRM needs naturally change. The challenge is finding a platform that can scale without constant forced upgrades.

HubSpot often requires moving to higher plans to unlock advanced features. This can create financial pressure for small businesses.

Saleoid allows gradual expansion. New apps and functions can be added when needed, without restructuring the entire system. This flexibility makes switching from multiple tools to CRM smoother and less disruptive.

Why This Matters in a Saleoid vs HubSpot Comparison

features. It is about which platform delivers better value, usability, and cost control. Saleoid’s feature structure focuses on:

• Affordable entry pricing
• Modular expansion
• Unified operations
• Lower long-term risk
• Better CRM workflow efficiency

For small businesses seeking a reliable HubSpot alternative that balances functionality with simplicity, this approach often proves more practical than complex bundled systems.

HubSpot is a trademark of HubSpot, Inc. Saleoid is not affiliated with or endorsed by HubSpot. Details may change—verify on HubSpot’s site.